8 ways to reduce business operating costs

Business operating costs are unavoidable in any successful company; however, there are plenty of ways you can slimline your expenses and improve your profit margins. With small and medium-sized businesses in mind, we’ve come up with eight easy ways you can lower your costs, leading to increased revenue.

1. Improve the efficiency of your employees

Identify the points in your supply chain that slow everything else down. To find these out, don’t just rely on your own observations, ask your employees what could be done better to make their job easier and more productive. This will not only solve the problems that actually need solving, but it will also make your employees feel valued and listened to, improving your employee retention rate.

2. Identify and resolve problems more effectively

Recognising and minimising risks will prevent issues from spinning out of control. Identifying these risks and having systems in place, like hazard training and fire drills, will mean that they can be resolved quickly if a problem occurs. Knowing who is responsible for solving issues will minimise the delay in resolve since a specific role is tasked with settling the issue.

3. Minimise waste

Are there different departments or elements of your processes producing a significantly higher amount of waste than others? Or, maybe there’s a point in your supply chain that’s not providing the ROI you expected. Eliminating or altering wasteful parts of your business will do wonders for your bottom line as they can help you focus on more valuable areas of your organisation.

4. Reduce supply expenses

If you find you’re spending too much on your supplies – be this your manufacturers or your office stationery providers – shop around for alternatives. Look outside of those you’re familiar with and you may find a better deal elsewhere. Otherwise, let your suppliers know you’re comparing the market, and they may be able to offer you a better price in exchange for your loyalty.

5. Take advantage of modern marketing techniques

Inbound marketing techniques can often be more effective than traditional marketing (like broadcast, print, and cold calling, for example). You can use modern marketing methods like email marketing, social media advertising and a blog on your website to increase your online profile and help prospective customers find you via the Internet. It’s free to set up social profiles and to start blogging on your website, so these modern forms of digital media are often cheaper than a radio advert, for example.

6. …and modern technology, too!

Don’t rack up company expenses travelling to meet with clients unless it’s necessary; virtual meetings over programmes like Zoom or Skype can save you time and money. Virtual meeting rooms are especially beneficial for businesses that might not have the space to host clients on-site. Since COVID-restrictions have had such a huge impact on the workplace, this is, more often than not, the preferred method of communication.

Reduce paper use and save on printing costs by keeping all your key documents on Google Drive or Dropbox. Remember to keep your cyber security system up to best practice.

7. Don’t try and do it all – find your niche

No one likes a one-trick pony, but don’t dilute your key skills and talents by trying to do it all. Specialising in one of two areas of your industry will help to narrow your focus and your company’s expertise will blossom. Importantly, your product or service will be of a higher quality once refined, as you won’t waste time or money trying to get your fingers in all of the pies.

You will limit the types of contracts you accept, however, you’ll be able to subcontract, meaning you share your contract with your network of trusted businesses. This will help to lower the cost of the project as you can focus on what you’re good at instead of trying to learn new skills and waste money on employee training.

8. Focus on quality – implement a Quality Management System (QMS)

A report for 2020 from Deloitte found that manufacturers can spend up to $100,000 (£71,510) and 116 workdays per site per year to comply with overly complex, outdated and redundant QMS. An efficient QMS will reduce how much producing a quality service or product costs for your business as you’ll have a smaller margin for achieving this goal. You’ll meet the standards of your clients the first time around with no need for re-dos.

Build a winning QMS with the help of ISO 9001. If you have any questions about ISO 9001 and what it can do for your business, contact us today and schedule a free consultation with one of our ISO experts.