How will ISO 9001 benefit my employees?

Getting ISO 9001 certified can help you to continually improve your business through improving and streamlining processes that will consequently reduce costs. If your competitor is certified in the standard, but you aren’t, it puts them at a significant advantage. But ISO 9001 won’t only benefit your organisation’s profit, the standard has a multitude of benefits for your employees too.

ISO 9001 makes employees more productive

Improvements to the processes your organisation carries out will make life easier for your employees. Inefficiencies should be ironed out during the ISO 9001 implementation, leaving your employees less frustrated and more productive.

ISO 9001 reduces employee stress

An inevitable result of a more efficient workplace is a happier and less stressful workplace.

Frustrations that might seem small can build up over time if employers are encountering them everyday. It can lead to situations where your employees are already at breaking point before you even knew there was a problem.

Where processes are slick, employees can feel more motivated with clearer direction.

Implementing a QMS is likely to improve management

One of the seven principles of ISO 9001 is leadership. All businesses who implement the standard must continue to create conditions where staff are engaged in achieving the organisation’s quality objectives. Good management is key to a positive and professional environment.

Encourages employees of all levels

Another key principle of the standard is the engagement of people. This principle encourages management to include junior employees in areas of the business that traditionally would be done by senior employees and management. This shows employees of all positions that they are respected as individuals.

Have more questions about ISO 9001? This blog should answer all your questions.

Employees can identify areas of improvement

In many companies, employees might see ways that things could be done better or more efficiently but are not confident enough to speak up. ISO 9001 encourages your employees to identify areas where they see room for improvement. This can then be evaluated and tested ready for ISO 9001 implementation. This naturally gives employees a larger say in how the business operates with a clearly identified route to reporting problems.

Staff feel more valued

Staff who receive training feel like they are more integrated into the organisation. When a company invests time and money into employees they will feel appreciated and valued, which in turn will make them more loyal to your business. This will lead to higher employee retention.

Increased employee satisfaction has many knock on effects. Happy employees work harder and are more loyal, meaning you’ll have a much more productive workforce. A happy and productive workforce will also improve your customer’s experience and this in turn feeds back into creating more customers and business.