{"id":3303,"date":"2019-11-13T10:17:46","date_gmt":"2019-11-13T10:17:46","guid":{"rendered":"https:\/\/www.imsm.com\/rwa\/gb\/?p=3303"},"modified":"2023-10-31T14:24:49","modified_gmt":"2023-10-31T14:24:49","slug":"how-to-write-a-quality-management-plan-in-7-simple-steps","status":"publish","type":"post","link":"https:\/\/www.imsm.com\/rwa\/news\/how-to-write-a-quality-management-plan-in-7-simple-steps\/","title":{"rendered":"How to write a Quality Management Plan in 7 simple steps"},"content":{"rendered":"
When delivering any project, the project manager\u2019s main goal should be to ensure that their customer or client is happy with what they are presented with. It doesn\u2019t matter if you\u2019ve finished within the projected timeframe or managed to complete the project under budget: if the quality of the deliverable is not a suitable standard, you\u2019ll end up with a disappointed customer.<\/p>\n
A quality management plan (QMP) is essential to any project as it ensures that the project\u2019s deliverables meet acceptable standards and meets your stakeholders\u2019 expectations. It’s purpose is to document all the necessary information required to describe how quality will be managed throughout the project. Your QMP will outline a framework for your team to ensure quality is met throughout your project.<\/p>\n
If you\u2019re about to get started on a new project, or you\u2019re looking to improve on a regular project, here are the core essentials to include in your QMP:<\/p>\n
Start by meeting with your customer and identify exactly what they expect to be delivered from this project. Ensure you also understand any internal company standards that you need to meet; stakeholders will be used to receiving a certain level of quality, which you\u2019ll need to ensure you maintain.<\/p>\n
Once the quality requirements have been set, outline the measures needed to determine a successful outcome for a deliverable. These are the standards and specifications that will govern the project. This can comprise of a quality checklist of marks you need to hit during the project.<\/p>\n
Identify the processes that will need to be utilised to help you deliver your project to the highest standard possible. Do these processes need to be reviewed for quality?<\/p>\n
Who is responsible for what? Define the responsibilities for each role. Are you making use of auditors or third parties in any stage of the project?<\/p>\n
Discuss the main quality assurance activities and techniques being used. How are you going to maintain the desired level of quality in the project deliverable. Is this going to be carried out by a third party?<\/p>\n
Quality management doesn\u2019t stop when the processes start: it\u2019s ongoing and you should always be striving for quality. What processes are you going to implement to assess the performance of the project and recommend necessary changes?<\/p>\n
Be open to change and adjustment. Regular tests are a great way to make sure the project deliverables meet quality requirements, so consider delegating a team specifically for testing.<\/p>\n
Are you using any project management tools, such as Teamwork<\/strong><\/a>, online flowcharts or diagram tools? Make sure to list all the tools that will be used throughout the project.<\/p>\n Having a good QMP in place should ensure maximum quality of what is being delivered and minimise the cost of poor quality. ISO 9001<\/a> is an internationally-recognised Quality Management System that aims to continually improve and streamline operations and reduce costs. Implementing the ISO 9001<\/a> will ensure you are constantly meeting the requirements of your quality management plan.<\/p>\n If you have more questions about ISO 9001<\/a>, we’ve put everything you need to know here<\/a>. Or you can download our guide to have a read later:<\/p>\n <\/p>\n