{"id":5147,"date":"2023-02-06T09:47:07","date_gmt":"2023-02-06T09:47:07","guid":{"rendered":"https:\/\/www.imsm.com\/south-africa\/?p=5147"},"modified":"2023-02-06T09:47:07","modified_gmt":"2023-02-06T09:47:07","slug":"what-are-the-7-principles-of-quality-management","status":"publish","type":"post","link":"https:\/\/www.imsm.com\/south-africa\/news\/what-are-the-7-principles-of-quality-management\/","title":{"rendered":"What are the 7 principles of quality management?"},"content":{"rendered":"

To help your business perform effectively, the Quality Management and Quality Assurance Committee (ISO\/TC 176) established 7 quality management principles for companies to build upon their existing ISO 9001<\/a> framework.<\/p>\n

Your business will maintain high-quality standards and competency in compliance with legal regulations by implementing these 7 principles of quality management.<\/p>\n

The 7 principles are described by the Quality Management and Quality Assurance Committee as follows:<\/p>\n

Customer Focus<\/h2>\n

The main goal of your business should be satisfying and reaching your customers\u2019 needs. Customer satisfaction is key to your business\u2019s success, including the satisfaction of your company\u2019s stakeholders, employees, suppliers, or investors. By being customer focused, your business can retain the confidence and trust of its customers, which will allow you to receive better feedback by adding value to customer experiences.<\/p>\n

The benefits of being customer-focused include:<\/p>\n