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Corporate Social Responsibility

Corporate Social Responsibility (CSR) is important to IMSM. We recognise the impact IMSM has on the world and how important it is to maximise all of our efforts positively. IMSM adopts a responsible attitude by applying and following straightforward principles.

IMSM work diligently to ensure what we say is supported by what we do, benefiting our clients, team and community. Our CSR principles of openness and honesty are demonstrated at every opportunity when working with other businesses and suppliers.

Our CSR activity is recognised by the European Foundation for Quality Management (EFQM), forming part of our quality framework. Nationally, IMSM’s continued support of the National Forest further demonstrates a tangible commitment to its tree-planting campaign, which is a lasting legacy for generations to come.

Customer Charter

International Management Systems Marketing Limited wishes to be an organisation that puts the needs of the customer first. Our staff are committed to providing a responsive, caring and professional service.

We promise to:

  • Act in a professional manner and be polite at all times
  • Deal with your enquiry promptly or explain the reason for any delay
  • Listen to you and ask for your views
  • Keep our promises
  • Be open and honest and explain our decisions
  • Apologise when we make a mistake and put things right
  • Accept your right to complain and guarantee a full investigation and considered response
  • Treat you and your data with respect

We would like you to:

  • Provide us with the information and documentation we need to help you
  • Help us by telling us when we do not meet your expectations, giving your views and suggestions

Contact Us

For a free Quotation or Remote presentation by an ISO Specialist, contact us today!

IMSM Ltd Head Office
The Gig House
Oxford Street
Malmesbury
Wiltshire
SN16 9AX

Tel: 01793 421208 Ext. 3163

Contact Us

For a free Quotation or On-Site presentation by an ISO Specialist, contact us today!

IMSM Ltd Head Office The Gig House
Oxford Street
Malmesbury
Wiltshire
SN16 9AX

Tel: 01666 826 065